Customer Wars
Amid supply chain shortages, rising prices, and increased shoplifting, maintaining positive customer relations has become increasingly difficult. *Customer Wars* examines the tensions that emerge when frustrated and unreasonable customers interact with employees striving to meet their needs. Covering heated encounters at fast-food drive-thrus and confrontations involving loss prevention, the series demonstrates that the adage "The customer is always right" is more of an exception than a standard.
Seasons & Episodes
- 1.01Everything Must GoNov 15, 2022Rate

A woman vandalizes a New Jersey convenience store by randomly sweeping items off the shelves; a rideshare driver in Florida is pushed to the brink by a rude and unsanitary rider.
- 1.02Extra Special DeliveryNov 15, 2022Rate

Customers brawl over an all you can eat crab legs buffet in Queens, NY. Trash talking between two groups of diners at a pancake house in Texas comes to blows. A man infuriates other customers when he cuts the long line at a coffee shop drive thru in Florida. A package delivery person attacks a woman who questions her methods.
- 1.03The Last StrawNov 22, 2022Rate

A man in Florida attacks a fast food cashier apparently over a lack of available straws. A grounded passenger in Texas gets a serious comeuppance after slapping an airline employee. A man in a grocery store beats the manager with sausage allegedly for not allowing him to purchase beer. Two customers at a crowded North Carolina gas station get into an all-out brawl when one tries to cut in front of the other. A convenience store clerk in California must deal with an aggressive, hairy, 500 pound intruder seeking candy bars.
- 1.04Slippery CustomerNov 22, 2022Rate

Supermarket loss prevention officers try to wrangle an accused teenage shoplifter. The owner of a watch shop fights off two masked robbers. A woman attempting to buy alcohol at a pharmacy refuses to show her identification. Two phone store employees in Virginia deal with a violent customer attempting to force his way into the store.
- 1.05You're Out!Nov 29, 2022Rate

A delivery driver falls through a plate glass window at a New York pizza parlor; a concert goer in Toronto is accused of throwing a glass container at the stage; a robbery attempt in Texas is thwarted by quick thinking employees.
- 1.06Full Moon BrawlNov 29, 2022Rate

One customer's kind gesture sparks an all-out brawl in a Florida convenience store; cops are called after shoppers duke it out over toilet paper; a retired police officer in California blocks an alleged shoplifter from leaving the parking lot.
- 1.07Deli DerriereDec 6, 2022Rate

In a Michigan grocery store, a woman frustrated with the deli counter wait-time displays her derrière; fists fly at a luxury resort in Rio when one couple doesn't get their way; on a plane in Miami, a woman hits her husband with a laptop.
- 1.08Shoplift Til You DropDec 6, 2022Rate

A shoplifter takes on a security guard in Oregon; a brawl breaks out in a parking lot in Illinois as thousands of concert goers try to leave at once; an emergency room doctor's horrific bedside manner is caught on camera in California.
- 1.09Beer RunDec 13, 2022Rate

A woman in Idaho tries to steal a chainsaw by stuffing it in her pants; disgusted customers watch a woman eat directly from the serving ladle at restaurant buffet; a teenager struggles to outrun security in California.
- 1.10Haircut 911Dec 20, 2022Rate

A customer fights a raging fire in a New Jersey superstore. A mother in Massachusetts calls 911 on her son's barber. Late-night brawlers in Maryland end up crashing through a store's window. A teen mother leaves her newborn baby with a customer at a New Jersey restaurant. In California, an elderly store owner fights back when his store is held up. A broken ride at a fair in Turkey sends a group of children hurtling through the air.
- 1.11Fast Food FreakoutDec 27, 2022Rate

At a fast food restaurant in Florida, a customer acts out after claiming to witness unclean behavior from an employee; a jewelry shop owner wrestles with a robber wielding a large knife; an angry customer pulls out a gun at a Utah drive-thru.
- 1.12Baseball BrawlJan 3, 2023Rate

A man accused of cutting in line at a drive-thru has to contend with an angry local; a brawl breaks out at a baseball game in Philadelphia when a sports fan is blocked from leaving his row; a CEO in Arizona makes racist remarks to his driver.
- 1.13Lip ServiceJan 10, 2023Rate

An Ohio customer fights fast food employees, apparently over a customized drink; a Scottish man has trouble ordering at an Alabama drive-thru; at a New York diner, a server tells off a customer.
- 1.14Nail Salon NightmareJan 17, 2023Rate

In Florida, a couple is booted from a flight after allegedly refusing to follow instructions; a young girl in California finds herself stuck in a gumball machine; a hatchet-wielding customer terrifies customers in a New York City restaurant.
- 1.15No Backup NeededJan 24, 2023Rate
At a fast food restaurant in South Carolina, a man stands up to a customer and things become physical; when two rowdy spring breakers cause some trouble at a beach in Florida, a lone officer arrives and takes immediate control of the situation.
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